Terms & Conditions

Welcome to Lois Avery’s website. These Terms & Conditions outline the legal responsibilities and obligations that shall exist between you and Lois Avery Limited and apply to the use of this website at www.loisavery.com. By using this website and/or placing an order, you shall be deemed to have read, understood, and agreed to these Terms and Conditions. Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, then please do not use this website.

The term ‘Lois Avery Limited’ or ‘Lois Avery’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 85 Great Portland Street, First Floor, London, W1W 7LT.  The Company is registered in England and Wales and the registration number is 9979095.  The term ‘you’ or ‘customer’ refers to the user or viewer of this website.  
All contracts are conducted in English and by entering into a contract both parties agree to submit to the sole jurisdiction of the courts of England and Wales, in accordance with English law.

All orders are subject to acceptance and availability. Orders placed by you are an offer to purchase and will be accepted by us, subject to stock availability.
By placing an order, you undertake that any and all information given is accurate and complete. 
If you believe that you have provided incorrect information in your order then please email hello@loisavery.com immediately. 
All orders are subject to acceptance and product availability.
A Contract between the customer and Lois Avery Limited for the sale of our products will only exist once an order has been accepted, processed, and despatched. This does not affect the customer's statutory rights.
If for any reason we are unable to fulfil any part of the order, we will notify you as soon as is practical and refund your card within 7 days of so doing. In the event that a product is temporarily out of stock, we will notify you of the delay and despatch it as soon as it arrives.
The delivery period stated within which you will receive your order is estimated and not guaranteed. Goods will be sent to the delivery address provided in your order. 
Prices and availability of goods are subject to change without notice. The delivery fee will be added to your order unless otherwise stated.
Unless otherwise stated, special offers cannot be used in conjunction with any other promotion.
Promotion codes cannot be added into an order retrospectively.

We do not automatically accept orders where the delivery address is outside of one of the countries specified at checkout. Whilst we are happy to consider requests for products and enquiries from outside of these countries, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. In the event that you would like one of our products to be dispatched outside of our specified destination countries then please email hello@loisavery.com.  We will consider your request, and if appropriate provide an international delivery quotation and instructions for placing your order.  
Please note that non-UK orders may be subject to import duties and taxes, which are levied once the shipment reaches your country. You must meet any additional charges for customs clearance. We are not liable for any of these costs and we are unable to advise upon import duties and taxes in any way. 


We currently accept Visa, Mastercard, and American Express. We us Stripe to process payments. Please click here to view their site and security measures. 
All prices are quoted in pounds sterling.

For our current returns policy please see here.

You may normally cancel this contract in writing within 7 days of placing the order. If you do cancel the contract before your order has been despatched, then our returns policy will apply: see here.  If you cancel the order before despatch then any payments made by you will be refunded in full within 10 days. We do not refund packaging and delivery costs, and you should note that these may have been incurred even if we have not yet despatched the goods. 

We take every care to ensure that the description and specification of our products are correct. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products.
Please note that the colour reproduction of the products is a close representation, however, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content (including photographs, designs, logos, text and other materials) supplied as part of the website shall remain at all times vested in Lois Avery Limited or its content providers. You are permitted to use the content only as expressly authorised by Lois Avery Limited. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited without permission.
Any reproduction or redistribution of the above listed content is prohibited and may result in civil and criminal penalties. You acknowledge and agree that the material and content contained within the website is made available for your personal, non-commercial use only. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) modify, copy, reproduce, transmit, publish, display, distribute, perform, license, commercially exploit or create derivative works of such material and content.
You may not use this website, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own site.
This website uses cookies to provide crucial website functionality as well as to monitor website traffic and other analytics. Please see our privacy policy for further information.


Lois Avery Limited does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation.
To the fullest extent permitted by law and save as provided above, Lois Avery Limited shall not be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Lois Avery Limited or any of its members, agents, directors, employees or otherwise) for any indirect, special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.
While Lois Avery Limited uses reasonable endeavours to ensure that the information on this website is accurate and up-to-date, it does not give any warranty as to its accuracy or completeness and Lois Avery Limited will not be responsible for any errors or omissions or for the results arising from the use of such information.
While Lois Avery Limited takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.
Further, Lois Avery Limited will not be responsible nor liable for your use of any other websites which you may access via links within this website. Lois Avery Limited does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Lois Avery Limited.
The entire liability of Lois Avery Limited under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.
Lois Avery Limited will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
Lois Avery Limited may assign or transfer any of its rights or sub-contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub-contract any of your obligations under these terms and conditions except with the specific permission in writing of Lois Avery Limited.
No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.