Privacy

This privacy policy sets out how Lois Avery Limited uses and protects any information that you give us when you use this website. 

The term ‘Lois Avery Limited’ or ‘Lois Avery’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Radius House, 51 Clarendon Road, Watford, Hertfordshire. WD17 1HP.  The Company is registered in England and Wales and the registration number is 9979095.  The term ‘you’ or ‘customer’ refers to the user or viewer of this website.  

We respect your privacy and promise to use any information we hold about you in a safe and responsible way. All personal information you supply to us will be treated in accordance with the Data Protection Act 1998. By shopping with us and using our website you are agreeing to our privacy policy, in particular, our use of your information, as outlined below.

We may collect information from you, including your name, contact information and email address; demographic information such as your postcode, your preferences and your interests; and other information relevant to customer surveys and/or offers. 

We use this information to understand your needs and provide you with a better service. We use the information for internal record keeping, improving our products and services, periodically sending promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.  

SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic procedures to safeguard and secure the information we collect online. 

 

HOW WE USE COOKIES
A cookie is a small text file that is sent to and stored on your computer, smartphone or other device as you browse a website. Most websites you visit will use cookies in order to improve your user experience by enabling that website to 'remember' you, either for the duration of your visit (using a 'session cookie') or for repeat visits (using a 'persistent cookie').

Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, remembering what's in your shopping basket, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn't use cookies, it will think you are a new visitor every time you move to a new page on the site − for example, when you enter your login details and move to another page it won't recognise you and it won't be able to keep you logged in.

Some websites will also use cookies to enable them to target their advertising or marketing messages based for example, on your location and/or browsing habits.

Cookies may be set by the website you are visiting ('first party cookies') or they may be set by other websites who run content on the page you are viewing ('third party cookies').

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  This may prevent you from taking full advantage of the website or placing an order.

LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@loisavery.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Lois Avery may change this policy from time to time by updating this page.  You should check this page regularly to ensure that you are happy with any changes.  

Registered under the UK Data Protection Act 1998, Registration No: ZA208913